Established The Building Blocks Of Touchstar

Structure Of The Departments To Ensure Ownership And Control

Profitable Sales But Not Fixed Margins Preventing Sales

Set Clear Targets And A Direction For The Sales Teams

Usage Of Cash To Set The Foundations Whilst The Gap Is Covered

Depot

isted Company: TouchStar plc (TST : AIM), regulated by the London Stock Exchange

History: Renamed from Belgravium Technologies plc to TouchStar plc on 24 May 2016

Investor Resources: Constantly updated news and shareholder information available

End To End Solutions: Enhancing Security And Optimising Logistics For Businesses Across The UK

Core Expertise: Fire & Security Systems, Proof Of Delivery Software, And Rugged Mobile Computing

Warehouse

isted Company: TouchStar plc (TST : AIM), regulated by the London Stock Exchange

History: Renamed from Belgravium Technologies plc to TouchStar plc on 24 May 2016

Investor Resources: Constantly updated news and shareholder information available

End To End Solutions: Enhancing Security And Optimising Logistics For Businesses Across The UK

Core Expertise: Fire & Security Systems, Proof Of Delivery Software, And Rugged Mobile Computing

Retail

isted Company: TouchStar plc (TST : AIM), regulated by the London Stock Exchange

History: Renamed from Belgravium Technologies plc to TouchStar plc on 24 May 2016

Investor Resources: Constantly updated news and shareholder information available

End To End Solutions: Enhancing Security And Optimising Logistics For Businesses Across The UK

Core Expertise: Fire & Security Systems, Proof Of Delivery Software, And Rugged Mobile Computing

About Touchstar

Depot, Warehouse and Retail

Securing the Logistics of People and Product

Listed Company: TouchStar plc (TST : AIM), regulated by the London Stock Exchange

History: Renamed from Belgravium Technologies plc to Touchstar plc on  24th May 2016

Investor Resources:  Constantly updated news and shareholder information available

End To End Solutions: Enhancing Security And Optimising Logistics For Businesses Across The UK

Core Expertise: Fire & Security Systems, Proof Of Delivery Software, And Rugged Mobile Computing

Value Delivered: Technology That Drives Operational Visibility, Safety, Efficiency, And Long-term Value For Customers And Shareholders

Securing the Logistic of People and Product

Concluding Thoughts

Sustainable Future Growth: Expansion carefully planned with options for acquisition or internal scaling

Clear Vision: One company, one set of accounts, unified culture, and stronger market positioning

Year of Transition: Successfully identified and removed many growth constraints

Streamlined Structure: Two balanced, scalable divisions with clear target markets

Focused Sales Strategy: Team aligned to drive cross-selling, retention, and growth

Securing the Logistic of People and Product

About TouchStar

Securing the Logistics of People and Product: DEPOT, WAREHOUSE and RETAIL

End to End Solutions: Enhancing security and optimising logistics for businesses across the UK

Core Expertise Fire & Security systems, Proof of Delivery software, and Rugged Mobile Computing

Value DeliveredTechnology that drives operational visibility, safety, efficiency, and long-term value for customers and shareholders

Securing the Logistic of People and Product

About Touchstar

Established and Stable Business

Sticky and Growing ARR

Profitable

Cash Generative Business

Significant Surplus Cash In Business

Fragmented Operating Model

Touchstar operated as a fragmented organisation, built around standalone product sets rather than integrated business divisions.

Perception Versus Reality

Externally, the company appeared to have four divisions, but internally these lacked true alignment and cohesion.

Independent Product Lines

Areas like Fuel functioned as separate product lines, without the structure, scale, or strategic alignment needed for sustainable growth.

Two Balanced Divisions

  • Fire and Security
  • IQ Logistics

Targeted Customer Approach

  • Clear vertical markets for all divisions
  • Focusing on Depot, Warehouse and Retail
  • IQ Logistics expanding into overseas accounts

Organic Growth

  • Five salespeople now fully deployed across divisions
  • Roles structured for coverage, cross-selling, and growth
  • New internal sales resource focused on retention and re-engagement

Strategic Focus

  • Break down silos and improve collaboration
  • Unified company structure with one set of accounts
  • Create a clear story and identity for each division

Presenters

Future Growth and System Integrations

Effects and Future

TouchStar Changes

Agenda - Roadmap to Value

2025 – A Year to Transition

Lynden Jones - CEO

14+ years with the Company, progressing from sales to senior leadership

Key driver of transformation and sustained growth across the Group

Led Touchstar ATC Limited through significant evolution:

  • Revenue up 29% in two years
  • Expansion into new and dynamic sectors
  • Successful shift to SaaS and recurring-revenue model

Proven track record in customer experience, operational efficiency, and profitability

Brings strategic vision, industry expertise, and commitment to innovation

Natasha Rourke - CFO

Fellow ACCA member with 20 years at Touchstar

17 years in audit practice prior to joining, with expertise in:

  • Financial reporting
  • Compliance
  • Risk management across multiple industries

At TouchStar: Streamlined financial operations and implemented scalable processes

Supported transition to SaaS and recurring-revenue model

Built financial infrastructure and governance frameworks for sustainable growth and future investment

Current Markets

TouchStar Sector Page Warehouse Image

Depot

Warehouse workers from above

Warehouse

Retail complex

Retail

Medium Term Markets

Industrial Cables in a Warehouse

Industrial Parts

Factory Operations

Manufacturing

Food Warehouse Forklift Driver

Food

Long Term Markets

Student in Education

Education

NHS Nurse Scanning Medicines

Manufacturing

Securing Public Sector Premises

Public

Future Growth and Systems Integration

Growth Focus for the Next 2 Years

  • Cross-selling across existing customer base remains a priority
  • Strengthen offerings to stay ahead of competitors

Strategic Approach

  • Grow sustainably, balancing margin and operational efficiency
  • Evaluate potential in-house vs. partner solutions for each opportunity

Sales Alignment - Sales Team Expansion

  • Additional sales hires planned from the new year
  • Roles targeted to support growth and new customer acquisition

Sustainable Expansion Plan

  • New divisions not planned until  2028, unless through acquisition
  • Current divisions may expand to cover  gaps in product range
  • Third-party partners used strategically to drive turnover and manage costs

What TouchStar is Now

New Structure Predicated on Growth, Efficiency and Unified Divisions,

What TouchStar Was

Why We Needed To Restructure The Business

Touchstar

Group Strategic Update