Fire & Security Solutions for Commercial Environments

“The overall system upgrade has made a significant difference. User set up is quick and easy, particularly for reception who issue visitor cards on our behalf. The user friendliness of the system has increased efficiency and reduced the resource and  overall costs required to manage the system. TouchStar worked closely with throughout the whole upgrade process, helping us overcome the challenges of exporting the data into the new system. The result was a smooth implementation and rollout of the new solution.”

The system has been hugely successful; it is simple to use and quick to deploy. Thanks to TouchStar, we have key members of our team that are fully trained and experienced in both installing and relocating hardware across all the sites we service, a simple process that only takes 30 minutes per device. The user friendliness of our system means we have the buy in of all team members andas a result we have seen both cost and efficiency benefits for both our HR and Payroll. functions. With access to key data, we have confidence in the processes we have in place and have access to real time management data for both our portfolio of clients and to enable further process improvements.

“As Head of IT and Security for a national organisation, I fully recommend TouchStar to any organisation looking for reliability and the highest professional standards. TouchStar has delivered and continues to service and support CCTV assets across each of our 135 locations. The entire team from MD to operational lead, to engineers, all are highly efficient, flexible, and extremely supportive. TouchStar is commended for its dedicated, flexible support to my organisation, and they continue to provide an exceptionally high standard of service throughout our maintenance and service programme”