Integrated Logistics and Security Technologies

“Having worked with TouchStar for over 20 years our system has continued to evolve to meet our complex access and security needs. Providing not only the solution, but the consultation and support, we have absolute confidence that we have the best system in place to protect all of the staff, student and visitors within Aston University.”

“The overall system upgrade has made a significant difference. User set up is quick and easy, particularly for reception who issue visitor cards on our behalf. The user friendliness of the system has increased efficiency and reduced the resource and  overall costs required to manage the system. TouchStar worked closely with throughout the whole upgrade process, helping us overcome the challenges of exporting the data into the new system. The result was a smooth implementation and rollout of the new solution.”

“I have worked with a variety of hardware and workforce management software providers across my 8 years at Calor Gas, however none have provided the depth of knowledge and expertise on the successful integration of gas metering systems and auto-order reconciliation into Calors ERP system.

The implementation of the ‘Hawk’ devices, across both bulk and cylinder, has been extremely smooth and Calor have experienced the instant benefit of a modern, rugged, TouchStar-manufactured device running on a feature-rich software platform.”

The new hardware has enabled us to maintain efficient warehouse processes. The availability of accurate real time stock movement updates means we have 100% confidence that all stock information is right up to date. With TouchStar, we have enjoyed excellent local support, so downtime is minimal, and our operations are more cost effective.”

“The team at TouchStar is extremely professional, knowledgeable and adapt to our needs well. Due to our positive working relationship, it has never been too much trouble for TouchStar to come to the site to scope out our requirements or to provide support during installation. We have a good system in place for ongoing support service requirements and know that any additional support or new device needs can be met with just a phone call.”

In TouchStar we found an organisation whose professionalism extended beyond the excellence of the PODStar product itself, right through to the installation and support aspects of the project. Our delivery drivers appreciate the simplicity and user-friendliness of the system, and it’s helped ensure that we’re legally compliant. Our customers have expressed their appreciation of the client portal facility. Overall, we’re delighted with the system and, as we continue to expand, we look forward to a long-term relationship with TouchStar.

“Through CoolCare4 you can monitor and manage the hours worked by staff members in the home, thanks to the live information from TouchStar’s clocking-in machines. That equated to a reduction of 335,000 hours of potentially overpaid hours and a lot less time spent by users having to manually check all entries.”