Backed by 40 years of expertise, TouchStar has established itself as the trusted partner for leading organisations worldwide, delivering reliable Parcel Proof of Delivery solutions.
Touchstar’s Parcel Proof of Delivery system connects your drivers, depot, and back office in real time — reducing admin, eliminating paper, and giving you full visibility from dispatch to doorstep.
Backed by 40 years of delivery technology expertise, TouchStar helps logistics teams deliver faster, smarter, and with total confidence.
Whether you’re managing a local fleet or a national operation, we connect your people, processes, and performance into one streamlined platform.
Electronic Proof of Delivery (ePOD)
Drivers capture customer signatures, photos, or barcode scans directly on mobile devices — instantly confirming delivery and attaching proof to client records.
Streamline Workflows: Automate routine tasks, resequences routes, and reduce the time spent on manual processes.
Minimise Manual Tasks: Cut down paperwork, eliminate duplicate data entry, and free up staff to focus on high-value activities.
Provide Real Time Visibility: Keep drivers, back-office teams, and customers fully informed with live updates, status tracking, and instant delivery confirmation.
Enhance Accuracy and Compliance: Reduce errors, provide auditable digital records, and strengthen fraud protection.
Improve Customer Experience:Reduce errors, provide auditable digital records, and strengthen fraud protection.
Keep deliveries running smoothly with complete oversight of jobs, routes, and vehicles.
Route Management
Smart Job Allocation: Assign jobs to drivers and vehicles in the most logical order, saving time and reducing paperwork.
Vehicle and Driver Tracking
Monitor your fleet in real time for full operational visibility.
Driver Administration
Simplify timesheets, expenses, and leave management from the driver app.
Returnable Asset Tracking
Keep track of cages, trolleys, pallets, and other field assets.
Dynamic Real Time Run List
Monitor jobs and runs in real time with TouchStar’s Dynamic Real-Time Run List. Often displayed on large office screens, it provides a clear visual overview and highlights issues immediately for rapid intervention.
Live Updates: Track ETAs, delivery progress, and exceptions as they happen.
Visual Alerts: Spot delays or problem areas instantly.
Actionable Insights: Drill down for detailed information and reporting.
Operational Support: Improve planning, resource allocation, and overall efficiency.
Stay fully informed on every delivery, from the moment jobs are dispatched to the point they reach your customer.
Instant Invoicing and Cash Collection
Generate invoices and update payments in real time.
Customer Portal
Give your customers direct access to live delivery information.
Traceability and Fraud Protection
Combine signature, photo, and geo-location to protect against disputes.
Delivery Windows & Drop & Go
Boost client-specific delivery windows and unattended drop-off proof.
We can support your operation in both the initial Project Implementation and also with on-going Helpdesk Support Services.
API Integration
TouchStar offers rapid connectivity through two powerful options: a sophisticated middleware solution or full API integration. These approaches ensure seamless integration with your existing systems in the shortest possible time.
Whether you’re working with an ERP, a Warehouse Management System (see our preferred WMS partners), a Transport Management System, or an industry-standard accounting package, TouchStar makes interoperability simple and efficient.
Mobile Computing Hardware
PODStar works on virtually any Android device – from smartphones to rugged units – and connects effortlessly over global mobile networks.
With flexible hardware options from leading brands and decades of expertise behind it, PODStar delivers reliability wherever your drivers go.
Linking EPOD & WMS
TouchStar partners with leading software and hardware providers to deliver seamless integration and reliable performance.
PODStar connects effortlessly with ERP, WMS, and accounts systems for real-time visibility, while running on Android devices from trusted brands like Honeywell, Zebra, and Samsung. Fast implementation, flexible hardware options – everything you need to keep your operations moving
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Get in touch for a no obligation conversation about your current situation, needs and challenges and we’ll use our market-leading experience and expertise to provide you with advice, recommendations and a clear path forward.
