Warehouse workers from above

Zebra ZD421 Desktop Printer

The Zebra ZD400 Series delivers compact, dependable desktop printing for labels, receipts, and tags, perfect for retail, healthcare, and office environments

Zebra ZD400 Series – Reliable Desktop Printing, Simplified

The Zebra ZD400 Series desktop printers deliver fast, dependable, and high-quality printing for businesses that need consistent performance at their workspace. Compact and easy to use, these printers are ideal for retail, healthcare, manufacturing, and office environments where efficiency and accuracy matter. With versatile connectivity options including USB, Ethernet, and optional wireless, the ZD400 Series integrates seamlessly with your existing systems, while simple media loading and intuitive controls minimise downtime. From labels and receipts to tags and wristbands, the ZD400 Series ensures your team prints confidently and efficiently every time

Zebra ZD421 Front Shot

Key Features

Fast & Accurate Printing: Reduce delays and errors with high-quality output.

Compact & User-Friendly: Fits any workspace and makes media changes easy.

Flexible Connectivity: USB, Ethernet, and optional wireless for seamless integration.

Versatile Media Support: Labels, receipts, wristbands, and tags handled with ease.

Zebra ZD421 Warehouse Application Shot

The Zebra ZD421 Desktop Printer

Every Touchstar recommended printer can be specified for the specific needs of your workforce, ensuring the perfect fit for any operation. With decades of expertise, our team will assess your requirements and environment to recommend the ideal printing solution.

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Specification

Standard Features

• Print methods: Thermal Transfer or Direct Thermal
• ZPL and EPL programming languages
• 5 status icon, 3 button user interface
• USB 2.0, USB Host
• Printer setup mobile app for Android and iOS via BLE (Bluetooth Low Energy 5) connection*
* BLE is provided for use with Zebra printer setup mobile app only
• Real Time Clock (RTC)
• OpenACCESS™ for easy media loading
• Dual-wall frame construction
• ENERGY STAR® certified
• ZebraDesigner Essentials–easy label design tool free at
www.zebra.com/zebradesigner

Physical Characteristics

Dimensions

ZD411 Direct Thermal:

8.6 in. L x 4.5 in. W x 6.0 in. H
220 mm L x 115 mm W x 151 mm H

ZD411 Thermal Transfer:

9.56 in. L x 5.46 in. W x 6.66 in. H
242.9 mm L x 138.7 mm W x 169.2 mm H

ZD421 Direct Thermal:

8.69 in. L x 6.98 in. W x 5.93 in. H
220.8 mm L x 177.5 mm W x 150.7 mm H

ZD421 Thermal Transfer Roll:

10.5 in. L x 8.0 in. W x 7.44 in. H
267 mm L x 202 mm W x 189 mm H

ZD421 Thermal Transfer Cartridge:

10.0 in. L x 8.0 in. W x 7.0 in. H
254 mm L x 202 mm W x 177 mm H

Weight

ZD411 Direct Thermal:

2.2 lb./1.0 kg

ZD411 Thermal Transfer:

3.59 lb./1.629 kg

ZD421 Direct Thermal:

2.98 lbs./1.35 kg

ZD421 Thermal Transfer Roll:

4.52 lbs./2.05 kg

ZD421 Thermal Transfer Cartridge:

5.0 lbs./2.3 kg

Printer Specifications

Operating System

Link-OS

Resolution

203 dpi/8 dots per mm
300 dpi/12 dots per mm (optional)

Memory

512 MB Flash; 256 MB SDRAM

Maximum Print Width

ZD411: 2.2 in./56 mm for 203 dpi, 2.13 in./54 mm for 300 dpi

ZD421: 4.09 in./104 mm for 203 dpi,4.16 in./106 mm for 300 dpi

ZD421 Thermal Transfer Cartridge:4.09 in./104 mm for 203 and 300 dpi

Maximum Print Speed

6 in./152 mm per second (203 dpi)
4 in./102 mm per second (300 dpi)

Media Sensors

Full width, moveable reflective/black mark sensor; multi-position transmissive/gap sensor

Programming Languages

ZPL II; EPL 2; XML; ZBI; PDF Direct

Media and Ribbon Characteristics

Label Length

Minimum: 0.25 in./6.35 mm
Maximum: 39.0 in./991 mm

Media Width

ZD411: 0.585 in./15 mm to 2.36 in./60 mm

ZD421 Direct Thermal: 0.585 in./15 mm to 4.25 in./108 mm

ZD421 Thermal Transfer Roll: 0.585 in./15 mm to 4.41 in./112 mm

ZD421 Thermal Transfer Cartridge: 0.585 in./15 mm to 4.65 in./118 mm

Media Roll Size

Maximum outer diameter: 5.00 in./127 mm
Core inner diameter: 0.5 in./12.7 mm and
1.0 in./25.4 mm standard, 1.5 in./38.1, 2.0 in./50.8 mm and 3.0 in./76.2 mm using optional adapters

Media Thickness

ZD411:0.0024 in./0.06 mm min; 0.0075 in./0.1905 mm max. (tear-off mode only)

ZD421: 0.003 in. (0.08 mm) min.;0.0075 in. (0.19 mm) max.

Media Types

Roll-fed or fan-fold, die cut or continuous with or without black mark, tag stock, continuous receipt paper, and wristbands

Ribbon Outside Diameter

ZD411: 1.34 in./34 mm (74 m)
ZD421: 2.6 in./66 mm (300 m); 1.34 in./34 mm (74 m)

Ribbon Standard Length

ZD411: 243 ft./74 m
ZD421 Roll: 984 ft. /300 m; 243 ft. /74 m
ZD421 Cartridge: 243 ft. /74 m

Ribbon Ratio

1:4 ribbon to media (300 m)
1:1 ribbon to media (74 m)

Ribbon Width

ZD411: 1.3 in./33 mm–2.24 in./58 mm
ZD421 Roll: 1.33 in./33.8 mm–4.3 in./109.2 mm
ZD421 Cartridge: 4.3 in./109.2 mm

Ribbon Core I.D

300 m ribbon 1 in./25.4 mm
74 m ribbon 0.5 in./12.7 mm

Operating Characteristics

Operating Temp

40° to 105° F/4.4° to 41° C

Storage Temp

-40° to 140° F/-40° to 60° C

Operating Humidity

10% to 90% non-condensing

Storage Humidity

5% to 95% non-condensing

Electrical

Auto-detectable (PFC Compliant) 100-240VAC, 50-60Hz; ENERGY STAR certified; Energy Efficiency Level VI certified; optional 2750 mAh battery; Healthcare models include IEC60601-1 certified power supply

Options and Accessories

Healthcare

Our healthcare models have a white color scheme, healthcare-compliant power supply, disinfectant-ready, easy-to-clean plastics, a sealed button interface, and UV-resistant housing

Media Handling

Dispenser/Peeler: label peel and present with label present sensor (field installable)
Cutter (field installable)

Communications

Factory installed: Ethernet 10/100, dual radio Wi-Fi 5 (802.11ac) and Bluetooth 4.1; dual radio Wi-Fi 6 (802.11ax) and Bluetooth 5.3 (MIMO)
Field installable: Ethernet 10/100, dual radio Wi-Fi 5 (802.11ac) and Bluetooth 4.1; dual radio Wi-Fi 6 (802.11ax) and Bluetooth 5.3 (SISO); Serial RS-232 auto-sensing

Battery

Provides power to the printer to support a full shift of printing at maximum print speed; supports all media handling options

Carrying Case

Carrying case with shoulder strap and handles makes it easy to bring your desktop printer and battery to the point of application

Battery

Attached power supply accessory for cord-free installation of the ZD421

Enclosed Power Supply

Attached power supply accessory for cord-free installation of the ZD421

Keyboard Display Unit

ZKDU keyboard display unit for stand-alone printing solution

Mounting Adapter Bracket

Enables printer to be mounted in same location as previous models including GK420 and LP/TLP2824

Fonts/Graphics/Symbologies

Barcode Ratios

2:1 and 3:1

1D Barcodes

Code 11, Code 39, Code 93, Code 128, ISBT-128, UPC-A, UPC-E, EAN-8, EAN-13, UPC and EAN 2-or 5-digit extensions, Plessey, Postnet, Standard 2-of-5, Industrial 2-of-5, Interleaved 2-of-5, Logmars, MSI, Codabar and Planet Code

2D Barcodes

Codablock, PDF417, Code 49, DataMatrix, MaxiCode, QR Code, MicroPDF, Aztec

Fonts and Graphics

16 resident expandable ZPL II bitmap fonts, two resident scalable ZPL fonts, five resident expandable EPL2 fonts, native open-type font support, Unicode compliant. China units include SimSun simplified Chinese font 64 MB user available non-volatile memory, 8 MB user available SDRAM

Printers Supplies

For industry-leading quality, service and thermal printing expertise, choose Zebra Certified Supplies to ensure consistent, optimized performance for your Zebra printer.

Regulatory

IEC 60950-1, IEC 62368-1, EN55022 Class B, EN55024, EN55035, EN61000-3-2, EN61000-3-3, FCC Class B, ICES-003, FCC 15.209; 15.247(d), IC RSS 247, EN 300 328, EN 301 893, EN 62311, cTUVus CE Marking, VCCI, C-Tick, S-Mark, CCC, CU, BSMI, KCC, SABS, IN-Metro, BIS, NOM

Environmental Compliance

Environment

• RoHS Directive 2011/65/EU; Amendment 2015/863
• REACH SVHC 1907/2006
For a complete list of product and materials compliance, please visit:
www.zebra.com/environment

Zebra DNA for Printers

Durable printers are essential, but it’s the software inside that will keep them in action. Zebra DNA tools and applications for printers give you the ability to optimize printer performance over the entire lifecycle, even as your business needs evolve. For more information, please visit
www.zebra.com/zebradna

Included In The Box

Printer, empty ribbon take-up core (0.5 in., thermal transfer models only) AC power supply, power cord(s), USB cable, Quick Start Guide, Regulatory Guide
ZD421 Thermal Transfer includes (2) 300 m ribbon core adapters for non-Zebra ribbon and additional empty ribbon take-up core (1 in.)

Recommended Services

Zebra OneCare maintenance plans provide peak performance and device uptime while protecting your critical operations and your printers with defined service levels. For more information go to
www.zebra.com/zebraonecare

Zebra OneCare Select

Comprehensive Coverage, including printheads, normal wear and accidental breakage
Priority access 24×7 live technical support and software updates
Advance Replacement and Express Shipping (Next Day Device Replacement)
Standard Commissioning
Online Return Material Authorization (RMA) support

Zebra OneCare Essential

Comprehensive Coverage, including printheads, normal wear and accidental breakage
Priority access 8×5 live technical support and software updates
Three-day depot repair turnaround time plus free return ground shipping
Online Return Material Authorization (RMA) support

Note: Service availability may vary by region.

Product Warranty

ZD400 Series printers are warranted against defects in workmanship and materials for a minimum period of 2 (two) years from the date of shipment. Warranty varies by region. For complete warranty details, please visit
www.zebra.com/warranty

Footnotes

1. For ZD421 only. Does not fit when cutter or peeler attache