TouchStar Technologies, a UK-based solution provider specialising in securing the logistics of people and product, has secured a major contract with Wilson of Kendal Ltd, a long-established haulage operator in Cumbria, for the rollout of its electronic proof of delivery (ePOD) system, “PODStar”.
About Wilson of Kendal Ltd
Wilsons of Kendal are a long-established, family run haulage company with over 25 years of logistics industry experience. Located in the heart of Kendal, Cumbria, they operate a fleet of over 40 articulated vehicles, offering haulage services throughout the UK that span the liquid transportation, site clearance, site management, and storage industries.
Selecting a Solution for Scalable Growth
The organisation’s inherent flexibility and ‘can do’ approach has paid dividends in terms of client retention enabling rapid expansion. As such, the business needed a solution that would provide real time visibility and efficiencies within their delivery operations, furthermore, a system that would support scalable growth for the business.
Harry Wilson, Director at Wilson of Kendal remarks: “It is our focus on customer service and our attention to detail that sets us head and shoulders above the competition. We recognised that streamlining our delivery and compliance processes would add value to the products and solutions we offer our clients. Having reviewed the market, we recognised that TouchStar were the perfect company to support the modernisation of our delivery services. Their electronic proof of delivery system “PODStar” stood out for its flexibility, user-friendly interface and comprehensive support.
How PODStar Enhances Delivery Route Management and Compliance
The cloud-based PODStar solution replaces manual paper-based scheduling with a planning and management tool that automates job allocation, tracks vehicles in real-time, and enables instant proof of delivery through signature capture on handheld devices. The solution also supports digital vehicle checks, compliance to TASCC (Trade Assurance Scheme for Combinable Crops) assurance scheme, and live customer access to delivery status.
Harry continues, “PODStar is set to offer a significant advancement in the service that we provide to our valued clients, in terms of efficiency, visibility and cost savings. In terms of public safety, the system will provide us with multiple facilities regarding vehicle safety and maintenance ensuring full legal compliance across our fleet”.
Fleet-Wide Deployment and Long-Term Value
The proof of delivery software is set to be deployed across Wilson’s full vehicle fleet. This will include both training and ongoing technical support by TouchStar to ensure both a smooth implementation and a measurable ROI.
Harry concludes: “The thoroughness of our initial search for a competent supplier has paid dividends. In TouchStar we have found an organisation whose professionalism extended beyond the excellence of the PODStar product itself, right through to the installation and support aspects of the project. As we roll the system out to our fleet, we’re sure that our drivers will appreciate the simplicity and user-friendliness of the system. We look forward to a long-term relationship with TouchStar.”
Sohil Ahmad, Sales Account Manager at TouchStar , also comments, “We’re delighted to welcome Wilson of Kendal to the growing number of logistics firms using PODStar. Their commitment to operational excellence aligns perfectly with our vision of enabling smarter, safer, and more connected mobile workforces.”
To discover more about Wilson of Kendal please visit Wilson Of Kendal: Haulage in Kendal .
