General Logistics: TouchStar’s Complete EPOD System for Smarter, Faster, Safer Deliveries

PODStar resolves disputes & eliminates credit notes ….. & a whole lot more!

A Complete Electronic Proof of Delivery System for General Logistics

In today’s fast-paced logistics environment, companies face mounting pressure to deliver faster, reduce costs, and maintain full traceability – all while navigating rising fuel prices, labour shortages, and customer expectations.

PODStar, developed by TouchStar, is a complete Electronic Proof of Delivery (EPOD) system tailored to meet the evolving needs of logistics businesses, from SMEs to enterprise fleets.

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Key Challenges in Logistics & How PODStar Solves Them

Explore Key Features

1. Rising Transportation Costs & Route Inefficiencies

Fuel prices and inefficient routing can erode margins and delay deliveries.

PODStar’s Solution:

  • Dynamic route planning using real-time traffic data.
  • Optimised delivery windows to reduce idle time and fuel consumption.
  • Live driver tracking for proactive fleet management.

Dispute Resolution & Proof of Fulfilment

Delivery disputes and credit notes drain resources and damage customer trust.

PODStar’s Solution:

  • On-screen signatures with time, date, and geo-location stamps.
  • Photographic evidence attached to each delivery record.
  • Drop & Go disclaimers to confirm safe unattended deliveries.

3. Lack of Visibility & Traceability

Disconnected systems and manual processes limit operational control.

PODStar’s Solution:

  • Real-time job status updates across drivers and back-office teams.
  • Digital audit trails for every delivery, accessible instantly.
  • Customer portal for live order tracking, POD archive, and self-service ordering.

4. Labour Shortages & Operational Complexity

Driver shortages and manual workflows slow down operations and increase errors.

PODStar’s Solution:

  • Automated job scheduling and manifest creation via cloud-based planning tools.
  • Mobile EPOD devices for fast, intuitive data capture and communication.
  • Configurable workflows to match your business processes and reduce training time.

5. Cash Flow & Invoicing Delays

Paper-based systems delay billing and increase debtor days.

PODStar’s Solution:

  • Instant digital invoicing triggered by delivery confirmation.
  • Real-time updates on payments and outstanding balances.
  • Integrated finance system compatibility for seamless reconciliation

Why PODStar for Industrial Parts Distribution?

End-to-End Control:

From job creation to delivery confirmation, every step is digitised and traceable.

Scalable & Configurable:

Works for small fleets or large operations, with bespoke options available.

Customer Satisfaction:

Faster invoicing, fewer disputes, and better communication improve client relationships.

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Deliver with the latest cloud-based technology your customers expect.

Delivering Solutions Across the UK

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METSEC
The Bread Factory

Delivering Industrial Parts Across the UK

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Construction

Industrial Parts

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Warehouse & Distribution

V J Technology

V J Technology (VJT) is one of the UK’s leading distributors of fixings, fasteners and building consumables, supplying some of the most renowned names in construction and civil engineering. It’s linked PODStar to its ERP system for a real-time view of deliveries
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Metsec office

Construction

Industrial Parts

Manufacturing

Parcel Proof of Delivery

Voestalpine Metsec

Voestalpine Metsec select EPOD system from Manchester-based TouchStar Technologies. Voestalpine Metsec plc is the UK’s largest specialist cold roll-forming company, providing products for the construction and manufacturing industries. It chose TouchStar to meet its ‘on time delivery’ customer promise.
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