What is
Electronic proof of delivery (ePOD), live job status and driver checks in one system. Signature, photograph and timestamp are captured at the door and sent back the moment the job closes, so every drop is visible while it happens and provable long afterwards.
Scroll the diagram sideways to see every capability.
When a customer disputes a delivery, the burden of proof sits with you, often weeks after the vehicle came back. Touchstar makes every drop provable at the moment it happens, with electronic proof of delivery on rugged handhelds, live job status, vehicle tracking and driver checks, whatever you deliver.
Food and Chilled
Timed handovers and condition photographs are captured at the door, so rejections and credit claims on chilled loads are settled on the evidence.
Builders Merchants
Bill the right account: every yard collection and site drop records who took the goods, where and when, even if someone else ordered.
Industrial Parts
Every component is scanned against its order line before the vehicle leaves, so the right part reaches the right customer on each drop.
Construction
Site drops are photographed where they are left, so when a contractor says goods never arrived, you show what arrived and its condition.
Healthcare
When the drop point is a corridor, not a loading bay, a photographed record shows where and when each ward delivery was left.
Retail
Stock delivered before opening is confirmed on the device, so the store, head office and transport see the same record by trading time.
Third Party Logistics
Your clients see proof of every drop on their behalf, drawn from the same record that runs your operation, not a separate spreadsheet.
Removals
Condition photographs taken at collection and at delivery for high-value and fragile items, giving you a like-for-like comparison if a claim ever follows.
General Logistics
Mixed pallets, roll cages and part loads on rounds that change daily, with one record from loading to the signature at the door.
Touchstar proof of delivery captures signatures, photographs and exceptions against every job, replacing paper manifests and giving your transport office live job status across the round. From ePOD at the doorstep through to vehicle tracking and driver checks, the full system is designed to work together across your fleet.
Proof of Delivery
Built for multi-drop rounds, capturing proof at the point of delivery so drivers move to the next job without paperwork, and exceptions are visible before the round ends.
Delivery Management
The system behind the round: job allocation, delivery confirmation and reporting, integrating with your back office and ERP through EvoLink so the record reaches invoicing without rekeying.
Vehicle Tracking and Driver Checks
Vehicle tracking shows where the round has got to, and the vehicle inspection app records walkaround checks and defects against the same job record.
Rugged Devices for Drivers
Handhelds built for delivery work rather than consumer phones in protective cases, with the battery life and drop resistance a full round demands.
Proven on rounds that cannot go wrong
Because Touchstar also runs Technical FM, our sister division securing buildings, sites and the people on them, we are the only provider in our UK competitive set that can track what moves through your operation and secure the premises it moves through. One partner, no blind spots. designing systems for operational environments, backed by:
Voestalpine Metsec the UK’s largest cold roll-forming company, running proof of delivery across its deliveries.
QE Facilities a subsidiary of Gateshead Health NHS Foundation Trust, using Touchstar to optimise delivery.
The Bread Factory supplying London chefs and retailers on the same system.
V J Technology, Tican Chilled, Houghton’s of London, Herts Fullstop and Acorn Industrial Services all running parcel proof of delivery.
ISO 9001, ISO 27001 and Cyber Essentials Plus accreditation across the business.
Talk to a specialist. No obligation. A direct conversation about your rounds, your exceptions and what would make the most difference. If a demo against your own delivery types is the right next step, we will arrange it there and then.
