The division looking after warehouse, logistics, and retail operations—with rugged mobile computers and ePOD software connecting your supply chain from goods-in to final delivery.
Warehouse
Rugged devices built for your demands.
Depot
Real-time visibility across your distribution operation.
Retail
Back-of-house logistics technology built for your retail operations.
Rugged Mobile Computers
Hardware built for the warehouse floor and last-mile delivery.
Proof of Delivery
Digital ePOD for multi-sector commercial delivery operations.
Talk to a specialist. No obligation. A direct conversation about your operation and what would make the most difference.
Call now on 0161 874 5050.
Common questions about IQ Logistics, Electronic Proof of Delivery and Rugged Mobile Computers.
IQ Logistics is designed for logistics operations that need to replace paper-based processes or upgrade legacy systems — including warehouse and depot operations, general haulage, bulk fuel and LPG distribution, food logistics and retail fulfilment. Touchstar Rugged devices are deployed across warehouse floors, cold stores and fuel sites. Our bulk fuel delivery proof of delivery solution FuelStar, covers ATEX-certified environments. Our digital proof of delivery solution, PODStar handles general proof of delivery operations for industries including food, third party logistics, healthcare and more. If the operation involves moving goods, tracking assets or confirming deliveries, IQ Logistics has a relevant solution.
Our solutions are completely modular. Whether you require rugged mobile computers for the warehouse floor, enterprise proof of delivery software for your drivers, or a fully integrated combination of both, we cater to your specific operational setup. Our PODStar software integrates seamlessly with your existing mobile fleet, and our rugged hardware runs third-party applications effortlessly. You have total flexibility to implement exactly what your business needs, without being locked into an all-or-nothing package.
Yes. Touchstar's integration platform connects our digital proof of delivery systems with existing ERP, WMS, TMS and accounts systems via a full published API. Integration support is provided directly by Touchstar's UK-based team — by telephone or on site. Customisations built around your existing systems are preserved through software upgrades, so you don't lose configuration each time the platform is updated.
We leverage over 40 years of logistics sector experience to ensure a seamless rollout with zero disruption to your daily operations. We offer a fully managed deployment service tailored entirely to your internal resources. Depending on your business needs, our UK technical teams provide a mix of on-site and remote implementation, covering everything from initial system configuration and Evolink middleware integration to hardware staging and driver training. You gain a partner who understands the complexities of fleet operations and handles the heavy lifting from start to finish.
Whatever combination of software or hardware you deploy, you gain access to the same direct, uncompromised support ecosystem. We do not use third-party contractors or offshore helpdesks. Every deployment is backed directly by our in-house, UK-based engineering and technical support teams. This means whether you have a single hardware query or an enterprise-wide software update, you have one direct line to the UK specialists who know your operation, minimising downtime and streamlining accountability.
Yes. Our mobile application is designed to work completely offline when a network signal is lost. Drivers can still scan items, capture electronic signatures, and record photos as normal, with all data securely stored locally on the device. To ensure the back office and customers stay updated without data lag, the system utilises a cloud-based architecture that transfers only modified files the moment connectivity is restored, keeping your live tracking on target.
Implementation timescales depend on the size of the operation and the level of back-office integration required. Straightforward deployments can be operational within a matter of weeks. More complex integrations with existing ERP or WMS systems will take longer. Touchstar manages the process directly — hardware configuration, software setup and driver training are all handled by the UK-based implementation team. A scoping conversation will give you a realistic timeline for your specific operation.
We provide complete end-to-end lifecycle management from concept to completion. Our experienced project managers deliver tailored system design, hardware selection, and seamless platform integration with minimal disruption to your existing infrastructure. Once deployed, our UK-based team handles the full handover process, providing comprehensive employee training and ongoing dedicated technical support to ensure your operations run smoothly on target.
For operations moving from paper, our team configures the system from scratch so you can start capturing digital records immediately from go-live. For operations upgrading from a legacy platform, our implementation team manages the secure transfer of your historical delivery records, customer data, and route information as part of the onboarding process. This structured transition eliminates data loss and ensures your new platform is fully operational with minimal disruption.
Yes. Through our specialist IT consultancy services, we technically assess your existing setup to specify the best-fit hardware for your operations. Our mobile devices integrate seamlessly with core warehouse and logistics systems, supporting standard barcode protocols. Through our established partnerships with Zebra, Honeywell, and Advantech, we provide direct access to the market-leading hardware required to complete your deployment.
Touchstar provides comprehensive, end-to-end support via our localised UK support desk, which operates from 06:00 to 18:00. Because we maintain single-source accountability across both your hardware and software development, you get direct access to expert engineers who design and know your specific system. This eliminates third-party handoffs and offshore delays, providing rapid diagnostics, proactive maintenance, and fast fault resolution to keep your operations running securely and at peak performance.
Awaiting answer
Customisations made to FuelStar and PODStar are preserved through software upgrades. This is an explicit part of how Touchstar delivers its SaaS platform - you don't lose bespoke configuration each time a new version is released. Updates are managed by Touchstar and applied without requiring customers to rebuild their setup from scratch. Any changes that might affect existing customisations are discussed with the customer before they are applied.
