What is
IQ Logistics equips your drivers and warehouse teams, tracks every vehicle and proves every delivery. Touchstar combines rugged mobile devices, delivery software and system integration to create visibility, control and efficiency across the movement of products.
Book a free 20-minute walkthroughScroll the diagram sideways to see every stage.
Transport and Logistics Managers
Know where every job stands without phoning the driver.
Warehouse and Depot Managers
Keep stock records right across every shift.
Operations Directors
See what is happening across your depots, rounds and shifts today.
IT Directors and IT Managers
Connect delivery and warehouse data to the systems you already run.
Finance Directors
Judge the investment on its full cost over the life of the system.
Every stage runs on the same software and devices, and each record passes straight into your back-office systems. Nothing is rekeyed.
Scroll through to see our solutions.
Mobile Workforce Technology
MOBILISE
Touchstar Rugged and partner devices from Zebra, Honeywell and Advantech, for drivers, pickers and field teams.
Fleet Optimisation
TRACK
See where every vehicle is from the office, and record vehicle inspections before the round begins.
Fuel and Asset Management
DELIVER
Proof of delivery for fuel oil and LPG rounds, from loading to signed ticket.
Delivery Visibility
PROVE
Signature, photos and time captured at every drop, with live job status back in the office.
System Integration
CONNECT
Business application software and integration that pass every delivery record into your ERP, WMS, TMS and accounts.
A direct conversation about your operation and where paper or rekeying is costing you time. No obligation.
Call now on 0845 337 9155.
Common questions about implementation, integration, devices and support for IQ Logistics.
IQ Logistics suits operations that move goods and still rely on paper or an ageing system to record it. That includes warehouse and depot operations, general haulage, food logistics, retail fulfilment, and bulk fuel and LPG distribution. Touchstar Rugged devices run on warehouse floors, in cold stores and in vehicle cabs. Proof of delivery covers parcel and general delivery fleets, and bulk proof of delivery handles fuel oil and LPG rounds, with ATEX-certified device options for potentially explosive atmospheres.
In most cases, yes. Before recommending hardware, our team reviews your current setup and specifies devices that fit it. Our devices work with standard barcode formats and the warehouse and logistics systems most operations already run. As a partner of Zebra, Honeywell and Advantech, Touchstar supplies their devices alongside Touchstar Rugged, so you are not limited to one manufacturer.
You can buy either on its own, or both together. Our proof of delivery software runs on mobile devices you already own, and our rugged devices run third-party applications. There is no all-or-nothing package. Whichever you choose, the same UK team supports it, so a question about a device or the software goes to one place.
Yes. The mobile app keeps working when signal drops. Drivers can scan items, capture signatures and take photos as normal, and the data is stored on the device. When signal returns, the app sends only what has changed, so the back office and your customers catch up quickly.
Yes. Our integration software and a published API connect our delivery software to your ERP, WMS, TMS and accounts systems. Each delivery record passes into your back-office systems as the job closes, so nobody rekeys it. Integration support comes from Touchstar’s UK-based team, by phone or on site.
They are kept. Customisations to our delivery software carry through every upgrade, so you do not rebuild your setup each time a new version is released. Touchstar applies updates for you, and talks you through any change that could affect your configuration before it goes live.
If you are moving from paper, we configure the system from scratch so you capture digital records from go-live. If you are upgrading from a legacy platform, our implementation team plans the transfer of your delivery history, customer data and route information as part of onboarding.
Touchstar runs the implementation with its own UK team, fitted around the resources you have in house. Depending on your operation, that mixes on-site and remote work: system configuration, connection to your back-office systems, device staging and driver training. A Touchstar project manager plans the rollout with you around your delivery schedule. Our UK team then hands over to your staff and stays on as your support contact.
Straightforward deployments can be running within weeks, and integration with an existing ERP or WMS takes longer. The timescale depends on the size of your operation and how much back-office integration you need. A scoping conversation with our UK team gives you a realistic timeline for your operation before anything is agreed.
Every deployment is supported by Touchstar’s own UK engineers and support staff, with no third-party contractors or offshore helpdesk. The UK support desk runs from 06:00 to 18:00. Because Touchstar supplies both the hardware and the software, one team diagnoses the fault, whether it sits in the device or the application.
Ready to see it on your operation? Book a free 20-minute walkthrough, or explore proof of delivery, bulk fuel delivery and rugged mobile computers.
