The division looking after facilities, estates, and compliance—with an integrated safety and infrastructure ecosystem protecting and managing your entire estate from fire and security to building floor safety.
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Common questions about Touchstar's Technical FM solutions, covering fire, security, network infrastructure and workforce management.
We deliver a fully integrated suite of estate infrastructure, safety and operational technologies. This includes commercial fire alarms and certified fire extinguisher maintenance, high-security access control (CCTV, intruder detection and ANPR), structured cabling, and intelligent workforce management systems.
We provide dedicated fire compliance services as a BAFE-registered company, installing commercial fire alarm systems that are compliant with BS 5839. Our certified technicians design, install and service fire alarm systems and extinguishers, providing the continuous maintenance and documentation required to keep your fire systems compliant and your records audit-ready.
Yes. Our systems are built on robust network infrastructure. We survey, design and install structured cabling, resilient Wi-Fi networks and private 5G solutions, so that advanced security assets such as video analytics and ANPR integrate cleanly with your existing IT estate.
Our operational software streamlines workforce optimisation by pairing intelligent workforce scheduling and real-time time and attendance tracking with automated visitor and contractor management. This gives you clear, floor-level control over who is on site, enhancing both security and productivity.
Yes. Touchstar is one of the few UK providers that both secures a building and manages the technology running through it, so you can consolidate fire, security, networking and workforce systems under one accountable supplier. We handle the full lifecycle, from initial survey and design through installation to ongoing maintenance. That removes the gaps that appear when responsibilities are split across separate contractors, and gives you a single point of accountability for the whole estate.
Yes. Our systems scale from a single location to large multi-site estates, and access control, CCTV and intruder detection integrate through EvoLink into one view, so you can manage every site from a central point. Installation and support are delivered by a UK-based team with national coverage, with experience on estates running well over 1,000 cameras across more than 100 locations.
We hold NSI Gold for security system installation, BAFE registration for fire systems, and ISO 9001:2015, ISO 27001 and Cyber Essentials Plus for quality management, information security and cyber practice. These are independently assessed credentials covering how we design, install and manage systems, and our technicians work to the relevant standards, such as BS 5839 for fire alarm systems. They support your own compliance position rather than guaranteeing a particular outcome.
Yes. We are a long-term technology partner, not a one-off installer. Every system we fit is backed by planned maintenance and UK-based support, with documentation kept current so your estate stays audit-ready. Many of our customer relationships run for years, and several have been with us for more than two decades.
This is the principle behind everything we install: if you cannot see it, you cannot control it. Access control, CCTV, intruder detection and workforce systems integrate through EvoLink into a single view, on site or remotely, giving you one auditable picture of who is on site, what is happening and where. That visibility is what turns separate systems into genuine operational control, and a clear trail for compliance and investigation.
Biometric time and attendance systems capture personal data, and under UK GDPR they require explicit employee consent. Our systems are designed to support your GDPR compliance obligations, with card and proximity options available alongside biometric capture where that better suits your policy. We would always recommend taking your own legal advice on how you implement and document consent, and we will work with your team to deploy the system in line with the approach you choose.