Removals Sector: PODStar’s Smart EPOD System for a Complex Industry

In the demanding world of removals, where every item matters, precision, visibility, and compliance are critical. PODStar, developed by Touchstar, is designed to simplify logistics, protect valuable goods, and deliver fast, reliable proof of delivery for every job.

Key Challenges in the Removals Sector & How PODStar Solves Them

The removals sector is one of the most logistically demanding industries—characterised by high-value goods, diverse delivery scenarios, and frequent disputes.

PODStar, developed by TouchStar, is a complete Electronic Proof of Delivery (EPOD) system tailored to meet the unique challenges of removals businesses, whether domestic, commercial, or international.

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removals

Tackling Industry Challenges with PodStar

Explore Key Features

Dispute Resolution & Proof of Fulfilment

Disputes over missing or damaged items can be costly and time-consuming.

PODStar’s Solution:

  • On-screen signatures with time, date, and geo-location stamps.
  • Photographic evidence attached to each delivery record.
  • Digital POD archive for instant retrieval and audit trail.

Fraud Prevention

Manual systems are vulnerable to manipulation and false claims.

PODStar’s Solution:

  • Tamper-proof digital records with real-time data capture.
  • Geo-tagged photos and signatures deter fraudulent activity.
  • Secure cloud storage ensures data integrity and accessibility.

Diverse Delivery Scenarios

From fragile antiques to industrial machinery, removals involve complex logistics.

PODStar’s Solution:

  • Configurable checklists for domestic, office, overseas, and specialist moves.
  • Customisable workflows to match your operational needs.
  • Vehicle and crew checks built-in, with bespoke options available.

Lack of Visibility & Traceability

Without real-time tracking, managing crews and deliveries becomes reactive.

PODStar’s Solution:

  • Live vehicle and driver tracking via mobile devices.
  • Job status updates visible to both drivers and back-office teams.
  • Exception reporting for issues like damage or access problems.

Operational Inefficiencies & Paper-Based Processes

Manual paperwork slows down invoicing and increases error rates.

PODStar’s Solution:

  • Paperless EPOD system with instant data transmission.
  • Real-time job scheduling and route planning to optimise fleet usage.
  • Digital invoicing triggered immediately upon delivery confirmation.

Why PODStar for Removals?

End-to-End Control:

From job planning to delivery confirmation, every step is digitised and traceable.

Scalable & Configurable:

Works for small fleets or large operations, with bespoke options available.

Customer Satisfaction:

Faster invoicing, fewer disputes, and better communication improve client relationships.

Delivering Solutions Across the UK

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Delivering EPOD Across the UK

TouchStar PODStar Tican Chilled Case Study Truck Image

Food Logistics

Parcel Proof of Delivery

Tican Chilled

Tican Chilled is a dedicated wholesaler, supplying UK butchers with 100% British hand-reared beef, lamb, poultry, pork and bacon. It chose PODStar to automate its delivery processes.
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TouchStar Case Study Image Herts Fullstop

Education

Parcel Proof of Delivery

Warehouse & Distribution

Herts Fullstop

Herts FullStop is the UK’s fastest growing Education supplier. It’s turned proof of delivery into an electronic, real-time process with PODStar.
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TouchStar The Bread Factory EPOD Case Study Image

Food Logistics

Parcel Proof of Delivery

Warehouse & Distribution

The Bread Factory

The Bread Factory delivers to some of the best chefs and retailers in London. It’s used TouchStar technology to help it expand further afield and reduce its paper trail by 80%.
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TouchStar QE Facilities EPOD Case Study Image

Healthcare

Parcel Proof of Delivery

QE Facilities

QE Facilities is a well-established wholly owned subsidiary company of Gateshead Health NHS Foundation Trust. It’s transformed and optimised route planning using PODStar.
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TouchStar V J Technology Case Study Image

Construction

Industrial Parts

Parcel Proof of Delivery

Warehouse & Distribution

V J Technology

V J Technology (VJT) is one of the UK’s leading distributors of fixings, fasteners and building consumables, supplying some of the most renowned names in construction and civil engineering. It’s linked PODStar to its ERP system for a real-time view of deliveries
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Metsec office

Construction

Industrial Parts

Manufacturing

Parcel Proof of Delivery

Voestalpine Metsec

Voestalpine Metsec select EPOD system from Manchester-based TouchStar Technologies. Voestalpine Metsec plc is the UK’s largest specialist cold roll-forming company, providing products for the construction and manufacturing industries. It chose TouchStar to meet its ‘on time delivery’ customer promise.
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P&B Foods HQ

Parcel Proof of Delivery

Acorn Industrial Services Case Study

Acorn sought a system that would optimise its delivery operations. After an extensive and thorough examination of available systems the Acorn management team selected the ‘PODStar’ Electronic Proof of Delivery system from Manchester-based Touchstar Technologies.
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Houghtons Case Study Image

Parcel Proof of Delivery

Houghton's of London Case Study

Houghton’s sought a system that would optimise its delivery operations. After an extensive and thorough examination of available systems the Acorn management team selected the ‘PODStar’ Electronic Proof of Delivery system from Manchester-based Touchstar Technologies.
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