Ken Mallinson Transport Upgrades Warehouse Operations with TouchStar’s Rugged Mobile Technology
UK-based rugged mobile computing providers, TouchStar Technologies, is pleased to announce that Ken Mallinson Transport, the family-run logistics and haulage company, will be upgrading their rugged handheld devices within their purpose-built warehouse operation in Goldthorpe, Rotherham.
KMS Transport offers a comprehensive range of services, including curtainsider transportation, flatbed haulage, warehousing, and participation in The Pallet Network. Their purpose-built warehouse in Goldthorpe, Rotherham, spans over 70,000 sq ft, facilitating efficient connections to and from ports via all motorway networks. The company also provides a full pick & pack service to ensure seamless order fulfilment for customers.
The Project
With a long-standing reputation for dependable warehousing and logistics, Ken Mallinson Transport were looking to strengthen their fulfilment operations with rugged, fit-for-purpose mobile devices. Having trialled other devices, the team were still looking to source a device that would withstand the demands of a high-volume warehouse environment. Seeking a more reliable and robust solution that would support the full span of their operation—from goods in and putaway to picking and despatch—they turned to TouchStar for expert guidance and support.
TouchStar worked closely with the team at Ken Mallinson to understand the operational environment, recommend a suitable specification, and support device testing prior to rollout. Competitive pricing and responsive localised support were key to the decision-making process, with the aim of increasing both efficiency and uptime across the warehouse.
The Solution: Zebra TC22 Rugged PDA for Seamless Efficiency
After a collaborative trial phase, the Zebra TC22 rugged pda was selected as the device of choice for the business. Compact and rugged, the TC22 offered the robust credentials needed to perform in the fast-paced warehouse environment, while its user-friendly interface and ergonomic form factor made it easy to adopt across the team.
The new devices are set to support seamless operations throughout the warehouse by enabling real-time data capture and minimising operational disruption. With a reliable solution now in place, Ken Mallinson Transport can move forward confidently with a system designed to support productivity and future growth.
Harry Mallinson, Operations Director at Ken Mallinson Transport, comments: “TouchStar understood exactly what we needed and delivered a reliable, rugged solution that fits seamlessly into our operation. Their support throughout the process gave us real confidence in both the technology and the partnership.”
Peter Marsh, Sales Director for TouchStar, comments: “Ken Mallinson Transport is a well-respected name in the logistics space, and we’re proud to support their ongoing investment in technology. Customer support stands front and centre of what we do here at TouchStar, in the Zebra TC22, we’ve helped deliver a reliable, rugged solution tailored to their specific needs, and we’re pleased to have received strong feedback on the value of our support and technical input throughout the process.”
