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Zebra MC9400 Mobile Computer

Engineered For Tough Environments

Enhance data capture processes in the toughest warehouse and industrial environments with the latest addition to the ultra-rugged MC9000 Series. Now featuring enhanced power, advanced scanning, and fastest connectivity with Wi-Fi 6E and 5G.

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The Next Generation Mobile Computer

Zebra MC9400: Industry Leading, Rugged, Powerful and Ready

Ultra Rugged Construction: Designed to withstand the harshest conditions, the Zebra MC9400 handheld computer is designed to survive 10 ft (3 m) drops onto concrete and withstand 3,000 tumbles (per IEC tumble testing standards). It’s impact resistant 4.3” Gorilla glass touchscreen and multiple physical keypad options add an extra layer of durability over touchscreen-only devices, reducing wear and tear in high-use environments.

Powered for Performance: Maximise productivity with the MC9400 mobile computer, featuring Wi-Fi 6E for instant application response time. With 2.5 x more processing power than its predecessor, the MC9400 provides enterprise grade performance for all manner of applications. It’s PowerPrecision+ battery technology with hot-swap capability ensures uninterrupted operations, whilst Bluetooth 5.3 enhances efficiency for extended battery life.

Industry Leading Scanning and Data Entry: Equip your workforce with unmatched scanning capabilities using the new SE58 Extended Range Scan Engine with IntelliFocus™ technology. The Zebra MC9400 handheld computer delivers exceptional performance, capturing data from close range to over 100 ft (30.5m) away. For precision, it features an innovative green laser aimer, providing 7x better visibility than standard red-dot aimers for a superior scanning experience. Additionally, the highest resolution rear camera in the class with HDR provides highly detailed photos, ideal for documenting incoming damaged shipments, quality checks and more.

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Adaptable Data Capture and Long-Term Value

Cold Store Ready: Unique to the MC9400, this ultra rugged device features an optional heated scanner exit window and touchscreen to prevent condensation in freezer environments, making it ideal for cold storage applications. The large 4.3" display ensures seamless operation in both gloved hand and wet conditions.

Futureproof Your Operations: Extend the lifecycle of your rugged devices with the Zebra MC9400 Ultra-Rugged Handheld Computer, designed to support future versions of Android™ and regular security updates for hassle free deployment. Stay ahead with a device that adapts to evolving operational needs.

Seamless Deployment & Comprehensive Support: At TouchStar, we understand that successful implementation relies on seamless integration. That’s why we offer pre-configured Zebra MC9400 devices for hassle-free deployment. Plus, with Zebra’s OneCare™ service plans, you get cost-effective protection covering wear and tear, accidental damage, and more.

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The Zebra MC9400 Rugged Handheld Computer

Cost Effectively Upgrade to Next Generation Handheld Technology

Whether you’re looking for new hardware or simply want to chat about your options feel free to get in touch.

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Specifications

Physical Characteristics

DIMENSIONS

9.4 in. L x 3.5 in. W x 7.4 in. H 240 mm L x 88 mm W x 189 mm H

WEIGHT

26.2 oz./743 g with battery

DISPLAY

4.3 in. WVGA; 800 x 480 pixels; color display

IMAGER WINDOW

Corning® Gorilla® Glass

TOUCH PANEL

Dual mode capacitive touch with finger, gloved finger or stylus input (conductive stylus sold separately); screen protector (sold separately); Corning Gorilla Glass with air gap (standard model) or optically bonded (freezer model)

POWER

Rechargeable Li-Ion: 3.6V, 7000mAh (25.20 Wh); Optional BLE Battery Li-Ion 3.6V, 7000mAh (25.20 Wh); Optional Freezer Capacity battery — 5000mAh (18.80 Wh); Optional 7000mAh (25.20 Wh) Non-Incendive battery; Hot swap battery backup with temporary session persistence

Expansion Slot

MicroSD supports up to 2 TB

SIM

MC9450 only: 1 nano SIM; 1 eSIM

NETWORK CONNECTIONS

MC9400/MC9450: WLAN, WPAN (Bluetooth), USB 2.0, High Speed (host and client); MC9450 only: WWAN 5G; data only

NOTIFICATIONS

Audible tone; multi-color LED; haptic feedback

KEYPAD

Backlit, field replaceable keypads; 58 Key AlphaNumeric, 53 Key AlphaNumeric STD, 53 Key Terminal Emulation (5250 and VT), 43 Key/34 Key Numeric/Function, 29 Key Numeric/Calculation

VOICE AND AUDIO

Speaker, microphone, PTT voice (internal speaker and Bluetooth wireless headset support)

BUTTONS

Trigger scan button; keypad scan button

INTERFACE PORTS

USB 2.0 (bottom pogo connector) — high speed (host and client)

Expansion Slot

PERFORMANCE CHARACTERISTICS

CPU

Qualcomm 4490 octa-core; 2.4 GHz

OPERATING SYSTEM

Upgradeable to Android 17

MEMORY

6 GB RAM/128 GB Flash

SECURITY

FIPS 140-2 Validated; supports Secure Boot and Verified Boot

USER ENVIRONMENT

OPORATING TEMPERATURE

Standard: -4°F to 122°F/-20°C to +50°C, Freezer: -22°F to 122°F/-30°C to +50°C

STORAGE TEMPERATURE

-40°F to 158°F/-40°C to 70°C

HUMIDITY

Standard: 5%-95% non-condensing; Freezer: 5%-95% condensing (condensation resistant model with heaters for scanner exit window and touch panel glass)

DROP SPECIFICATION

Exceeds per MIL-STD-810H: 12 ft./3.65 m to concrete; Enterprise drop standard 8 ft. (2.4 m) to concrete across temperature (-20°C to 50°C) exceeding MIL-STD-810H Freezer version: 7 ft. (2.1 m) to concrete (-30°C to 50°C) exceeding MIL-STD810H

TUMBLE SPECIFICATION

6,000 3.3 ft. (1m) tumbles; meets or exceeds IEC tumble specification

SEALING

IP65 and IP68 with battery per applicable IEC sealing specifications

VIBRATION

ELECTROSTATIC DISCHARGE (ESD)

INTERACTIVE SENSOR TECHNOLOGY (IST)

LIGHT SENSOR

Automatically adjusts display backlight brightness

MAGNETOMETER

eCompass automatically detects direction and orientation

MOTION SENSOR

3-axis accelerometer with MEMS Gyro

DEVICE APPROVALS, CERTIFICATIONS AND COMPLIANCE

TAA COMPLIANT; ARCORE GOOGLE CERTIFICATION¹²; ANDROID ENTERPRISE RECOMMENDED (AER)

TAA (OPTIONAL ON SELECT CONFIGURATIONS)

Trade Agreement Act compliance optional on select configurations¹²

NON-INCENTIVE (NI)(OPTIONAL ON SELECT CONFIGURATIONS)

Class I,II, III Div 2; Gases: Class I, Groups A/B/C/D; Dusts: Class II, Groups F/G; Fibers/ Flyings: Class III; -20° C Ta 50° C T6

DATA CAPTURE

SCANNING

SE58 1D/2D Extended Range Scan Engine with IntelliFocus™ technology with green laser aimer SE4770 1D/2D Scan Engine with red laser aimer

CAMERA

Front: 8 MP; Rear: 16 MP autofocus; flash LED generates balanced white light; supports Torch mode + HDR (standard)

NFC

ISO 14443 Type A and B; FeliCa and ISO 15693 cards

WIRELESS WAN DATA COMMUNICATIONS (MC9450 ONLY)

RADIO FREQUENCY BAND

3G NA: B2/4/5; RoW: 1/2/4/5/8 4G NA: B2/4/5/7/8/12/13/14/17/25/26/29/30/38/41/ 48/66/71; RoW: B1/2/3/4/5/6/7/9/10/14/17/18/20/26/28/ 38/39/40/41/42/43/66/71 5G FR1 NA: n2/5/7/8/12/13/14/25/26/30/38/41 /48/66/71/77/78; RoW: n1/2/3/5/7/8/12/18/20/ 26/28/38/40/41/66/71/77/78; Gigabit LTE-A; 5G NR Sub-6 (NSA, SA); LTE/NR Carrier Aggregation; supports private networking (LTE/5G)

GPS

MC9450 only: GPS, GLONASS, Galileo, QZSS Dual-Band GNSS — Concurrent L1/G1/E1 (GPS/QZSS, GLO, GAL) + L5/E5a/BDSB2a (GPS/QZSS, GAL) a-GPS Supports XTRA

MULTIMEDIA

Wi-Fi Multimedia™ (WMM) and WMM-PS; Including TSPEC

VOIP COMMUNICATIONS

Supports Workcloud Communicationᵀᴹ PTT Express and Workcloud Communication PTT Pro

WIRELESS LAN

RADIO

IEEE 802.11 a/b/g/n/ac/ax/d/h/i/r/k/v/w/mc; 2×2 MU-MIMO; Tri-band (2.4 GHz, 5 GHz, 6 GHz)2; Wi-Fi CERTIFIED 6™ (Wi-Fi 6E); Dual Band Simultaneous; IPv4, IPv6

DATA RATES

2.4 GHz: 802.11b/g/n/ax — 20 MHz – up to 286.8 Mbps; 5 GHz: 802.11a/n/ac/ax — 2 MHz, 40 MHz, 80 MHz, 160 MHz — up to 2402 Mbps; 6 GHz: 802.11ax — 20 MHz, 40 MHz, 80 MHz, 160MHz – up to 2402 Mbps

FAST ROAM

802.11r Fast BSS Transition; PMK Caching; Cisco CCKM; OKC

WIRELESS LAN

OPERATING CHANNELS

Channel 1-13 (2401-2483 MHz): 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13; Channel 36-165 (5150-5850 MHz): 36, 40, 44, 48, 50, 52, 56, 60, 64, 100, 104, 108, 112, 114, 116, 120, 124, 128, 132, 136, 140, 144, 149, 153, 157, 161, 165; Channel 1-233 (5925-7125 MHz); Channel Bandwidth: 20, 40, 80, 160 MHz. Actual operating channels/frequencies and bandwidths depend on regulatory rules and certification agency.

SECURITY AND ENCRYPTION

WEP (40 or 104 bit); Enhanced Open (OWE); WPA/WPA2 Personal (TKIP and AES); WPA3 Personal (SAE); WPA/WPA2 Enterprise (TKIP and AES); WPA3 Enterprise (AES); EAP-TTLS (PAP, MSCHAP, MSCHAPv2), EAP-TLS, PEAPv0-MSCHAPv2, PEAPv1-EAP-GTC, LEAP, EAP-PWD; WPA3 Enterprise 192-bit mode (GCMP256) – EAP-TLS; MC9450 only: EAP-SIM, EAP-AKA, EAP-AKA Prime

CERTIFICATIONS

Wi-Fi Alliance Certifications: Wi-Fi CERTIFIED n; Wi-Fi CERTIFIED ac; Wi-Fi CERTIFIED 6 (Wi-Fi 6E); WPA2-Personal; WPA2-Enterprise; WPA3-Personal WPA3-Enterprise (includes 192-bit mode); Protected Management Frames: Wi-Fi Enhanced Open; WMM (Wi-Fi Multimedia); WMM-Power Save WMM-Admission Control; Voice-Enterprise: Wi-Fi Direct; Wi-Fi Agile Multiband; Wi-Fi QoS Management; Wi-Fi Optimized Connectivity; Passpoint

WIRELESS PAN

BLUETOOTH

Class 2, Bluetooth v5.3 and Secondary BLE for beaconing within BLE battery

WARRENTY

Subject to terms of Zebra’s hardware warranty statement, the MC9400/MC9450 is warranted against defects in workmanship and materials for a period of 1 (one) year from the date of shipment. For complete warranty statement, please visit: www.zebra.com/warranty

ENVIRONMENTAL COMPLIANCE

RoHS Directive 2011/65/EU RoHS Amendment (EU) 2015/863 (EN IEC 63000:2018 Standard); For a complete list of product and materials compliance, please visit www.zebra.com/environment

RECOMMENDED SERVICES

Zebra OneCareᵀᴹ Essential and Select support services; Zebra Visibility Services — VisibilityIQ

FOOTNOTES

1. 5G is available on the MC9450; connections are data only; 2. For 6GHz: Wi-Fi 6E will be available in December 2023 3. 5G vs. Wi-Fi 6: a Powerful Combination for Wireless; Intel; www.intel.com/content/www/us/en/wireless-network/5g-technology/5g-vs-wifi.html 4. Printing resolution, contrast and ambient light dependent 5. Requires the one-time purchase of a license for each OCR Wedge data type 6. Requires a Workcloud Communication license 7. Requires the purchase of the optional BLE battery and Device Tracker licenses 8. Available in North America 9. Requires Zebra Zero Touch, a Mobility DNA tool; requires one-time purchase of device licenses 10. Requires Stage Now, an included Mobility DNA tool; GMS (Google Mobile Services) are not available on all models in all regions 11. Requires Mobility Extensions (Mx), an included Mobility DNA tool 12. Available Q1 2024

MOBILITY DNA

Mobility DNA solutions add functionality and simplify deployment and management of our mobile devices. Features may vary by model and a support contract may be required. More information: www.zebra.com/mobilitydna.